Return Policy
Return Policy for Jamaliat
At Jamaliat, we prioritize customer satisfaction and strive to provide the best shopping experience. Please read the following terms carefully to fully understand our return policy:
1. Return Policy
• You may request a return within 7 days of receiving your order.
• The product must be unused, in its original condition, and include all accessories and original packaging.
2. Eligible Return Cases
• The product received is different from the one ordered.
• The product is defective or damaged.
• In case of significant shipping delays, customers may contact us to consider a return request.
3. Return Procedure
• Please contact customer service and provide your order number along with pictures showing the product’s condition in case of defects or discrepancies.
• We will process your request within 3-5 business days and inform you of the steps required to return the product and receive a refund.
4. Disclaimer
• Certain products may be non-returnable due to health or personal reasons.
• Shipping fees are non-refundable unless the error is on our part.
For any inquiries, please contact customer service via email or WhatsApp, and we will respond as quickly as possible.